Shipping and Returns
Shipping rates are estimated for checkout and credit card authorization. Freight costs will be confirmed at the time of shipment and applied to your card when the order ships.
Orders with multiple line items may be packaged together into fewer boxes to provide reduced freight charges.
If you prefer to use your own FedEx, UPS or LTL freight shipper account, enter the account number in the Shipping Instructions box during checkout. Likewise, for special delivery intructions or receiving hours, please enter the information in the Shipping Instructions field.
Returns for In-Stock products are permitted within 30 days of purchase for refund or exchange; a restocking charge will be applied. All returns must be accompanied by a return merchandise authorization (RMA). Please contact us first to obtain the RMA. Returned merchandise must be clean, unused, and in its original packaging. Freight charges are non-refundable.
Products not listed as In-Stock are made to order, generally with one- to three-week lead times. Returns are not permitted for made to order products.
If a freight estimate is not provided during checkout, a default charge of $200 for shipping will be added at checkout for the credit card authorization. Please contact us as soon as possible so we can manually obtain a freight quote. Actual freight charges will be applied at time of shipment. While we have strived to make the checkout process as smooth as possible, some exceptions may occur.
We ship within the continental US, AK, HI and to Canada*. We may be able to offer international shipments through the web store; contact our sales team for more information and special setup. We can often accommodate international orders and offer additional products through Midwest Filter which will be processed manually; please contact us.
*For shipments to Canada: You hereby acknowledge that you are subject to additional duties, charges, fees, notice costs, and/or taxes which may be levied once a shipment reaches your country. These charges are borne by you. Please be advised that customs policies vary widely from province to province. Contact your local customs office for further information. When purchasing from Filterbag.com, you are considered the importer of record and must comply with all your country’s laws and regulations.