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If you are unsatisfied for any reason please contact us so that we can resolve the problem.
- Shipments to Canada will be sent via the United States Postal Service.
- We do not send unsolicited mail or share our mailing list.
- Credit card information is stored on a secure server.
- Merchandise may be returned within 30 days of purchase for refund or exchange.
- Returned merchandise must be clean, unused, and in its original packaging.
- Freight charges are non-refundable.
- We reserve the right to require a minimum quantity on some items.
- We add a $1.99 handling fee if you order a partial box of an item.
- Filter bags are bulky and lightweight. They often incur UPS "oversize" fees, which are based on package volume rather than weight.
- It is often impossible to calculate exact freight charges before packaging, but you will never be charged
more than published UPS rates.
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